“…Sometimes our marks get lost…sometimes you find the marks coming late, or they miss the scripts for course works, we cant complain, they always tell us to keep on waiting. You go today, they tell you come tomorrow. You go the other day they tell you come next week. So you continue in that situation,” said Namata.
Gloria Nakachwa, another student in fourth year studying architecture who has missed marks for eight course units since year one, says that they should be told why their marks are missing.
“Of course we had scenarios of students don’t graduate because of missing marks. So obviously it gives us headache. You’re always stressed up. You’re moving up and down because every time you want to see your marks uploaded,” Nakachwa said.
Reagan John Ssebunya, a student in his second year pursuing a bachelors in Microfinance, accused the university administration of failure to value students. Ssebunya adds that he has several times followed up on the matter, but the lecturer is often out of the office.
Alfred Alion, a student in the second year says that he does not know how long he will have to wait because his sponsors base on the previous semester’s results to pay his tuition. Last year in September, Kyambogo University reported that its online database had been deleted leaving about 29,000 students affected including 45 of those that missed graduation.
Reuben Twinomujuni, the public relations officer of Kyambogo University explained that while the university is still gathering information on the matter, the mess is not linked to the students’ records management system. Twinomujuni added that some lecturers have not submitted marks for uploading yet.
“From what I gathered, there are some lecturers who have not submitted the marks then there are also students who didn’t do exams for whatever reason but we’re still gathering information,” Twinomujuni said.
Different higher institutions of learning including Makerere, Ndejje and Kampala International University, and Islamic University in Uganda have had students raise complaints over missing marks this year, mostly because of challenges with online examinations.
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