How do you get away with charging Shs 36,000 for chicken and chips that would typically cost Shs 15,000 almost anywhere else?
The management of Mbarara’s elite Agip Motel must have cracked the code: just give it a fancy name, ‘basket chicken.’ No side coleslaw or pickle needed; just a few fresh tomato cuttings.
Located at the gateway to Mbarara town, Agip Motel has long stood as a symbol of elegance. Over the years, it has cemented its reputation as a favourite eatery and stopover among travellers, particularly foreign tourists heading to Bwindi Impenetrable Forest national park.
But perhaps this reputation for catering to tourists is what inspired their idea of ‘basket chicken’—a dish that costs nearly twice as much as their regular chicken and chips on the same menu.
The justification? Presentation. The ‘basket chicken’ comes in a basket, while the regular chicken and chips are plated. Otherwise, the portions are nearly identical. Forgive me for assuming the basket chicken might be something extraordinary. Perhaps it would be better seasoned, more generous in portion, or cooked to perfection.
The disappointment began with the lone breaded chicken breast—ordinary and underwhelming—and the chips, which were far from memorable. For Shs 36,000, I expected either exceptional taste or a more generous serving. Neither was delivered.
To compound the frustration, the service was painfully slow. While slow service might be a common issue in Mbarara, one would expect better from Agip Motel, especially given its standing as a popular tourist stop.
That said, the motel has its redeeming qualities. The ambience is pleasant, with a welcoming and visually appealing setting that makes for a relaxed dining experience.
fkisakye@observer.ug
I can feel your pain, but thats the case with many upcountry locations which have made a name by which they claim a mini monopoly. They are aware you pay the same in Kampala and are willing to “fleece you goodye”.