Jubilee Life Insurance Company of Uganda Limited board chairman Juma Kisaame

Jubilee Insurance has said its recent merger of the life and health businesses will help it consolidate its top position in Uganda by widening access, speeding up service delivery and offering more integrated insurance solutions.

On April 8, the company officially unveiled its new brand identity following the amalgamation of Jubilee Health Insurance Company of Uganda Limited and Jubilee Life Insurance Company of Uganda Limited.

The merger took effect on December 1, 2025, but the event at their offices on Parliament Avenue was its formal public confirmation. Company executives told reporters that bringing the two businesses under one roof will make it more agile and better able to respond to changing customer needs.

The merger, they said, will allow it to deliver simpler and more seamless life and health insurance products while improving customer experience. Acting chief executive Eugene Mutekhele said Jubilee was already seeing results from the integration.

“By combining our strengths, we are already seeing the benefits of working stronger together. This merger positions us to continue delivering integrated, innovative solutions, while ensuring synergy across our offerings to meet evolving customer needs and drive lasting value in the market,” he said.

Mutekhele said Jubilee’s strategy now rests on acting faster, innovating more consistently, strengthening teamwork, and creating products that are more relevant to customers’ lives.

He added that the company wants insurance to become a practical tool for empowerment rather than just a financial product. Board member Shaherose Jamal said the merger had already strengthened Jubilee’s standing in the market.

“According to the Insurance Regulatory Authority reports, this strategic integration has positioned Jubilee as the number one insurer in both health and life across Uganda,” she said.

She, however, noted that Uganda’s insurance penetration remaining too low (at 0.9 per cent, compared with 2.4 per cent in Kenya, 0.7 per cent in Tanzania and 11.3 per cent in South Africa), showed how much room there is for growth.

Jubilee Holdings Limited chairman Zul Abdul said the insurer would pursue that growth through digital platforms, stronger partnerships and products designed around a young, fast-digitising population.

“The amalgamation of our life and health businesses will go a long way in delivering integrated, customer-focused solutions and actionable results for our clients and the markets we serve,” he said.

The company said it will continue to focus on innovation, broader access and stronger customer trust as it seeks to expand its lead in Uganda’s insurance market.

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