First Insurance Company Limited (FICO), Uganda’s pioneering insurance company has transformed into Mira General Insurance!
This change follows FICO’s acquisition by Pride Global, a dynamic Singapore-based multinational insurance and financial services group.
The new identity brings not only a fresh name but also a burst of vibrant energy and expanded capabilities, promising a brighter and more innovative future. The name “Mirai,” is inspired by the Japanese word for “future” or “new ray of hope,” perfectly captures the company’s renewed dedication to resilience, growth, and innovation.
Uganda is the first country within the group to embrace this exciting new identity, with further positive transformations anticipated across Africa and Asia. During the launch, Joseph Nsubuga, CEO of Mirai General Insurance, passionately emphasized the company’s unwavering commitment to excellence and progress.
“This transformation is more than a name change; it represents a thrilling shift in mindset from a local to a global perspective, delivering insurance services that meet international standards. Mirai symbolizes our ambition to offer world-class service while maintaining the trust and personalized attention that FICO was known for. With the support of Pride Global, we now have a broader platform to innovate, grow, and provide superior insurance solutions tailored to today’s evolving risks. We thank our loyal customers for their continued support. The best is yet to come!”
The transition to Mirai General Insurance is expected to enhance service delivery, broaden product offerings, and streamline claims and customer service process. Furthermore, increased investments in technology and talent, Mirai will continue to lead with integrity, transparency, and service excellence.
Through a revamped, user-friendly digital platform and faster claims processing; the introduction of specialized insurance products for emerging risks and sectors; an expanded national footprint with over 200 agencies across Uganda; access to global expertise combined with local insight through Pride Global’s backing; and the establishment of a dedicated marketing and client experience team focused on enhancing customer satisfaction and education.