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Airtel, Prudential roll out low-cost health insurance cover

Hospital Sente launch

Hospital Sente launch

Telecommunications provider, Airtel Uganda has partnered with Prudential Assurance Uganda Limited and insure-tech, Turaco Insurance Brokers Ltd to provide a health insurance product dubbed ‘Hospital Sente.'

Rolled under Airtel Mobile Commerce Uganda Limited (AMCUL) via Airtel Money, ‘Hospital Sente' is a low-cost hospital cash insurance cover product with funeral benefits aimed at increasing access to insurance for underserved communities and low-income individuals and families. 

The cover aims to ease Airtel customers' financial burden associated with hospital admissions and bereavement. Hospital Sente offers beneficiaries a cash pay-out if they get hospitalised. 

"We are excited to launch this partnership to offer this innovative and affordable insurance product to our customers. We believe that this partnership will help increase access to insurance for low-income households and help protect families against unexpected events," Hamza Mutebi, the general manager, Turaco Ltd said.

"Most Ugandans today remain unreached by mainstream insurance, all while being the most vulnerable to financial shocks caused by illness, accidents and death. Strategic partnerships like these remain critical to enabling underserved Ugandans access to affordable insurance that provides a safety net in their times of need and ultimately peace of mind.”

Bernard Obel, the director of supervision from the Insurance Regulation Authority (IRA) welcomed the policy, saying that innovations such as this are important and drive the agenda of increasing the uptake of insurance in the market and additionally deepening financial inclusion for sustainable social economic growth.

“As a regulator, we continue to encourage insurance providers to embrace innovations in order to increase uptake and access to insurance services by Ugandans. This product has been reviewed and approved by IRA to be offered in the country,” he said.  

The policy is eligible to customers aged between 18 and 65 years and with active Airtel mobile money numbers and can be accessed via mobile phones and claims received through mobile money.


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