To further enhance customer experience and service delivery, Airtel Uganda has embarked on a drive dubbed Vast Network.
The campaign was announced during the commissioning of Airtel’s network mast in Kigunga, Mukono district.
The Kigunga mast is another step in Airtel Uganda’s journey to provide excellent telecommunications services across Uganda, a journey that has seen the telecom giant set up over 2,000 masts and lay over 3,900 kilometers of fibre across Uganda, covering 95.9 per cent population, making it possible for subscribers around the country to enjoy an improved experience in internet-based activities.
Speaking at the commissioning of the mast, Airtel Uganda Network director, Rajesh Agrawal said the positive strides that Airtel Uganda is taking to enhance service delivery through the Vast Network campaign, improved network infrastructure for their customers and responding with appropriate products will improve the services offered to the residents of Kigunga and surrounding communities in Mukono district.
“With better connectivity, communities will be able to improve their lives through trade, education and commerce and enjoy the full offerings of Airtel Uganda’s reliable network. Offerings such as video conferencing, video calling, video streaming, gaming services and mobile internet access are all now accessible at the most affordable rates across Uganda,” Agrawal said.
He added that all the masts are connected to 4G technology with Uganda being the first country in sub-Saharan Africa where Airtel has connected all its masts to 4G technology. He said this is going to bring about efficiency in the way voice and data services are experienced across the country.
In line with efforts to drive digital and financial inclusion in Uganda, Airtel Uganda has also launched a Pay-on-Demand mobile platform which will enable digital access to smartphone devices for under-served consumers and micro, small and medium enterprises (MSMEs) and is poised to generate improved economic possibilities for people and businesses.